First Class Specialists in Cleaning (815) 458-6383

tiles & grout

mattresses

Our 12-Step Cleaning Program includes:

Step 1: Pre-Inspection Every great carpet cleaning experience starts with a

proper pre-inspection. Our service technician will inspect your particular areas of concern, as well as noting carpet construction and soiling conditions. He will also advise you of any possible permanent staining.

Step 2: Commercial Prevacuum Your carpet will be thoroughly vacuumed with

a commercial vacuum system to remove bonded dry soil. Dry soil is removed by a !thorough vacuuming. Removing dry soil is one of the most important steps in cleaning.

Step 3: Furniture Moving Sofas, chairs, and tables will be carefully moved. Larger pieces, beds, and dressers are left in place under our regular pricing structure. Furniture will be protected with disposable blocks and tabs.

Step 4: Pre-Spray and Pre-Spot Traffic areas and spots are pre-treated for more effective soil and spot removal.

Step 5: Pre-Groom Your carpet will be pre-groomed with a carpet groomer or rotary cleaning machine (depending on soil level) to further loosen traffic area soil.

Step 6: Extract and Rinse Once the soil has been loosened, our state-of-the- art truck-mounted hot water extraction process will thoroughly flush the carpet pile. Pressure and heat are regulated so that the carpet is not over-wet.

Step 7: Post Spot Treatment If any spots are not removed during the cleaning

process, specialty spotting techniques are employed. NOTE: permanent stains as identified by our service technician may not be removed.

Step 8: Dry Master Technology Some carpets (not all) benefit from our new dry master process.

Step 9: Application of IISoil Blockerll Protector Applying protector will reduce the chances of permanent staining, helps save your traffic areas from being destroyed, makes spots easier to remove, and makes your next professional cleaning more effective.

Step 10: Speed Dry High velocity air movers are placed on the carpet to speed dry the carpet when possible.

Step 11: Post Grooming The carpet pile is set for faster drying and more visual

appeal.

Step 12: Post Inspection We will walk through your home or business with you

so you may inspect our work to ensure that you are thrilled. Let us know that you are pleased by signing our service receipt.

 

This service also includes these 14 additional benefits:

1. NO RISK GUARANTEE: The most thorough cleaning ever, or it's FREE

2. Friendly, knowledgeable technicians

3. Follow-up survey to get your input and opinions

4. FREE shoe covers

5. FREE gift packet

6. FREE Carpet Care Guide

7. FREE supply of our favorite spot remover

8. FREE subscription to our newsletter 9. FREE reminder service

10. FREE quality check phone call

11. FREE membership in the "Always Clean Club"

12. FREE Enrollment in our "Cash for Referrals Program"

13. FREE touch-up service (ask for details)

14. Simply good old fashioned integrity and work ethic.